Frequently Asked Questions

What's the difference between studs, hoops, huggies, and drop earrings?

Our team loves helping customers understand the different earring styles! Diamond studs sit directly on the earlobe and are perfect for everyday wear - they're timeless, versatile, and work with any outfit from casual to formal. Hoops create movement and add glamour, making them great for both day and evening. Huggies are small hoops that 'hug' the earlobe closely - they're trendy, comfortable, and perfect for daily wear or layering with other earrings. Drop earrings add elegance and are ideal for special occasions or when you want to make a statement.

Can I sleep and shower in my earrings, and which styles are safest for 24/7 wear?

While we generally recommend removing all jewelry before sleeping and showering to prolong its life, we understand that sometimes convenience is key. If you're going to wear earrings around the clock, our diamond studs are your safest bet - they're smooth, won't catch on pillows or clothing, and the settings protect the stones well. Huggies are also relatively safe for continuous wear. However, we strongly advise against sleeping in drop earrings or large hoops as they can catch and potentially tear your earlobes. For shower wear, remove earrings when possible as soap and shampoo can dull the stones over time.

How do I prevent my earrings from irritating my ears or causing infections?

Ear health is something our team takes very seriously! First, always choose high-quality metals - our 14K gold and sterling silver pieces are much less likely to cause reactions than lower-grade metals. Keep your earrings clean by gently wiping them with a soft cloth after each wear, and clean your earlobes with rubbing alcohol before putting earrings in. If you have sensitive ears, avoid wearing earrings for extended periods initially and gradually build up your tolerance. Never share earrings with others, and if you notice any redness, swelling, or discharge, remove the earrings immediately and consult a healthcare provider. Our team always recommends having a 'earring wardrobe' so you can rotate pieces and give your ears a break. If you're prone to sensitivity, stick with our higher karat gold pieces and avoid nickel-containing metals. We're always happy to help you identify which metals work best for your skin!

What should I do if my earring gets damaged?

If an earring gets damaged - whether it's a bent post, loose stone, or broken finding - bring both earrings to us immediately so we can assess the situation. Our skilled repair team can handle most issues, from straightening bent posts to re-setting loose stones or replacing damaged components. For pairs where only one earring is damaged beyond repair, we can often modify the remaining earring into a pendant or help you find a creative solution. We always recommend bringing jewelry issues to professionals rather than attempting DIY fixes, which can often make the problem worse and more expensive to repair.